Kola Connect LLC
Privacy policy
Effective and last updated: September 25, 2026
Kola Connect LLC, based in California, United States, is responsible for the personal information collected through this website. This policy explains how we handle website enquiries and related communications.
Information we collect
When you contact us, we collect the information you provide: your first and last name, company, email address, enquiry details and, if supplied, your role, location and phone number. We also keep the correspondence needed to respond to you.
Our website and service providers may process technical information such as your IP address, browser and device information, the page requested and the time of a visit or submission. This supports delivery, security and spam prevention.
How we use your information
- Respond to your enquiry and discuss the support you have requested.
- Arrange conversations, prepare proposals and manage a business relationship.
- Maintain relevant business records, protect the website and meet applicable legal obligations.
Submitting an enquiry does not automatically subscribe you to a marketing mailing list. We do not sell enquiry information or share it for cross-context behavioural advertising.
Services that receive information
We use service providers to operate this website and deliver and store communications. Information is shared as needed for those purposes:
- Form delivery: the contact form is processed on this website’s own server and sent to our business email through our email delivery provider, Emailit. We do not use a third-party form service or reCAPTCHA.
- Hosting and email: our website hosting, security and email providers process technical data and communications to deliver and protect their services.
- Fonts: the website loads fonts from Google Fonts. Google receives technical request information, including an IP address, to deliver these resources. See Google’s privacy policy. Images are served from this website’s own hosting.
We may also disclose information where required by law or reasonably necessary to establish, exercise or defend legal rights. Providers may process information in the United States or other countries, where privacy laws may differ from those in your location.
Cookies and tracking preferences
Kola has not added advertising trackers or analytics tools to this website. Hosting, security and form services may use cookies or similar technologies for their operation and to prevent abuse. External providers handle information under their own policies, including when their services appear on other websites.
The website does not change its behaviour in response to browser “Do Not Track” signals. We do not use enquiry information for targeted advertising. You can manage cookies in your browser; blocking them may affect form submission or access to the site.
Retention and security
We keep enquiry information for as long as needed to respond, manage the related business relationship and meet recordkeeping or legal obligations. You can contact us to request deletion. Our website server keeps a short technical log of form submissions (time, IP address and outcome) for security and troubleshooting.
The website uses encrypted HTTPS connections. No online service can guarantee complete security. Please do not include passwords, financial-account details or sensitive personal information in an enquiry.
Your choices and requests
You can ask us about the personal information we hold about you, request a correction or deletion, or ask us to stop contacting you. Please use our enquiry form to make a request. We may need to verify your identity before acting and may retain information where the law permits or requires it. We handle requests in accordance with applicable privacy law.
Children and external links
This website is intended for business users and is not directed to children under 18. If you believe a child has provided personal information, please contact us so we can address it.
Links to other organisations lead to websites with their own privacy practices. This policy applies to Kola Connect’s website and enquiry handling.
Updates
We will publish any changes to this policy on this page and update the date above. Material changes will be highlighted on the website.